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northwest air Sucks – Service!

 
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northwest air Sucks!
Service

My rating of northwest air

posted by Sucksinseattle
9/6/2008 10:35:04 PM
Why they suck
Flight cancelled, then no one on the ground to tell passengers what to do or how to book a new flight. Since my flight was the last of the day, I had to arrange my own hotel and re-book without any assistance from NW personnel.

My suggestions to northwest air
Try a bit of common sense and customer support. Maybe a bit of employee training
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My solutions / alternatives to fellow ranters
I wouldn't fly Northwest Air again. Delta or American Air are somewhat better, but let's face it- they all suck these days.
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I wouldn't fly Northwest Air again. Delta or American Air are somewhat better, but let's face... Read more
posted by Sucksinseattle
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