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Directv Sucks worst than a drug pusher Sucks Customer Support!

 
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Directv Sucks worst than a drug pusher Sucks!
Customer Support

My rating of Directv Sucks worst than a drug pusher

posted by gab99
10/5/2008 3:56:48 PM
Why they suck
# Gerryon 05 Oct 2008 at 11:44 am DIRECTV sucks..DO you believe that they have a customer service system that basically spits out CRAP no matter what the issue is or problem. they have responses that are as robotic and non-conclusive to customer’s problem. ANOTHER thing, I asked for a manager because I did not want to lay my frustration on a “directv system blah blah responding” customer rep and these managers\supervisors hide behind these poor pawns. They are so cowardly. Does anyone really want to assist customers nowadays?! I have an invoice that states that I have several features from 9/13/08 -10/13/08. then on Oct 6, i found out that i do not have NFL channels which i always had. DIRECTV decide to turn NFL off before my set date of moving. I asked for a suspension on my account because i was in the process of moving and do not have a permanent address yet. They turned it off earlier than my suspension date and now charging me for all the services. I requested they turn on NFL for single day prior to my move and it became an ugly ordeal. (My account had no payment due - so no fault on my part.) DIRECTV SUCKS!! when DIRECTV was a no-name company and trying to get customers - they were so accomodating. NOW! they are so arrogant *A$#@WIPES! they think they can just ab

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